FAQ

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Do you need some information about our products or have any other questions that you need answered? Just click on one of the sections below to find the answer…

If you still can’t find an answer to your question, please contact us via one of the following channels:

WhatsApp: 0609966087

FREQUENTLY ASKED QUESTIONS

Pigmentation/ Spots/ Marks/ Scars

Naturality of Celltone

Sun Protection

Pregnancy / Babies

We Are Here To Answer Any Of Your Concerns

Stock Availability

Pigmentation/ Spots/ Marks/ Scars

Which product is best for pimples, blemishes, oily skin (and acne)

We have a Spot control range that addresses all the above, but keep in mind Acne is a medical condition and might need more serious products to resolve the problem. Look at using the full range to get the full benefit. The Blitzer for example can not be used alone, since you won’t get the best results. The Blitzer is to be used on forming pimples or those that have already broken through the skin. Using the complete range with it, you will reduce the formation of pimples. Do read the instructions on all the product packs to see the best regime. Although the range is not specifically developed to overcome oily skin it will assist in that too. We are looking at adding products for this problem or improving on the current products. We will also offer something to assist with enlarged pores

Please help me, I have dark spots on my face/body which Celltone product(s) can I use to get rid of them?

You will love our new Celltone products for dark spots. It is called the Celltone Pigment Corrector range and consists of a face wash, a day cream, and a night cream. We also created an optional serum (clinically and dermatologically proven to diminish dark marks and uneven skin tone) for an additional boost. 

With continued use, this brand new formulation will start showing noticeable improvements from just 14 days. 

Celltone Pigment Corrector Face Wash 

This invigorating cleanser contains hibiscus extract and Vitamin B3 (niacinamide) and gently cleanses the skin whilst removing impurities. 

Celltone Pigment Corrector Day Cream 

The sun can take a toll on your skin since UV light damages DNA in the epidermis and can cause photocarcinogenesis and photoaging effects like dark spots. Therefore, we included some protection against that big ol’ ball of gas and made the Pigment Corrector Day Cream SPF 30. There are also hyaluronic acid and licorice extract in the Pigment Corrector Day Cream to moisturise your skin and create a smooth, radiant complexion. 

Celltone Pigment Corrector Night Cream 
 
The Pigment Corrector Night Cream builds on all the goodness of the face wash and the day cream in this range. In it, you will find Vitamin B3 (niacinamide) and hyaluronic acid, because as you know by now, these work well against dark marks. 

Celltone Pigment Corrector Serum 

As an optional booster, you can use the Pigment Corrector Serum – dark spot corrector with Vitamin B3 (niacinamide) and hyaluronic acid to target and combat areas with dark marks and uneven skin tone. 

Celltone’s new Pigment Corrector range is available at Dischem and Clicks

Friendly reminder: Your skin is a complex organ and we all react differently to products, therefore, we highly recommend that you introduce new products one at a time.  

When Can Celltone Tissue Oil be applied to an operation scar?

Scars are sensitive and take time to heal. It is recommended that you start applying Tissue Oil as soon as the scar is healed in order to maximise results.  Do not apply to open wounds.  

Does the Tissue Oil/Snail Gel work?

All Celltone Skin Care Science products amplify the power of nature are backed by clinically proven tests and results. Dermatologically approved by the highest accredited laboratories in South Africa.  

How long will I have to wait until I see results from the products?

No change happens overnight, and the same can be said for skincare. All skin types and conditions vary. If you have a skin concern that needs addressing it may take some time to see improvement. Skin regenerates on the face approximately every 27 days and can start to show signs of improvements, with the right formulations and routines from just 14 days of continued use. Check out our Products section to learn more about the Product Ranges we offer. Amplify the power of nature with Celltone Skin Care Science products.  

Naturality of Celltone

Do your products contain fragrances?

Celltone products are formulated with fragrances that are suitable for all skin types. 

With a specially formulated Celltone Sensitive 4-step regime that helps to reduce the incidence of sensitivity to restore your skin’s natural balance. With Allantoin + Chamomile + Aloe Vera providing protection against environmental aggressors and promotes homeostatic balance, soothing it and reduces skin sensitivity for healthy looking skin 

Are your products “all natural”?

Celltone products are formulated with high percentages of natural ingredients, where we could not use natural ingredients such as, but not limited to, preservatives (as there is no guarantee product will remain free of growth with natural preservatives) we replaced with mild, non-irritating synthetic ingredients. 

Are your products alcohol- free?

Our no.4 Toner is alcohol free. Our products are for all skin types. There are minimum levels of alcohol included on our products which makes them safe to use.  

Sun Protection

Do I need to apply a sunscreen after using Celltone Gel and Tissue oil?

Please ensure to use a sunscreen when exposed to the sun to prevent damage to the skin. Sunscreen is always recommended on a daily basis with reapplication for extended periods in the sun. Using a hat and staying in shady areas is preferred even with sunscreen on due to the harsh rays of the sun.  

Do your products contain sunscreens?

We have a few Daily Moisturisers which contain sunscreen as part of specific skin concern ranges.   

  • Celltone Daily Care Essentials Face Moistirser SPF 15 
  • Celltone Pigment Perfector Day cream SPF 50  
  • Celltone Sensitive Day Cream with SPF 20 
  • Celltone Collagen Day Cream with SPF 15 

Pregnancy / Babies

Is Celltone safe to use on pregnant and nursing woman?

While there is no test available for safety on pregnant woman we stand by the integrity and safety of all our products. All Celltone products contain non-toxic ingredients however we recommend you consult with your doctor before starting any new products or routine while you are pregnant or nursing. 

We Are Here To Answer Any Of Your Concerns

I bought Celltone products and I’ve been using them for 2 weeks and haven’t seen any change/improvements.

Because each individual is different and unique the time to see results will vary person to person. Typically, the results will depend on your skin condition and how severe it is. Some Celltone Skin Products may take 4 weeks to see results, the time it takes for skin to complete one regeneration cycle and sometime it may take approximately 6-8 weeks for more significant results to surface. The best way to maximize the chance of seeing results as soon as possible is with consistent usage as directed. 

I am nervous to use your products as I have very sensitive skin.

With a specially formulated Celltone Sensitive 4-step regime that helps to reduce the incidence of sensitivity to restore your skin’s natural balance. With Allantoin + Chamomile + Aloe Vera providing protection against environmental aggressors and promotes homeostatic balance, soothing it and reduces skin sensitivity for healthy 

What if I have an allergic reaction to one of your products?

This is not likely, however when uncertain please do a patch test 24hours before product application. If allergies are detected please discontinue use and consult with a skin specialist for specific product recommendations.  

Can I use Celltone if I have Rosacea?

Yes, Celltone Sensitive 4-step regime that helps to reduce the incidence of sensitivity to restore your skin’s natural balance. Fragrance free with Allantoin + Chamomile + Aloe Vera providing protection against environmental aggressors and promotes homeostatic balance, soothing it and reduces skin sensitivity for healthy. 

Stock Availability

There is a specific product I like that I can’t in the shops near me, how can I get hold of this product?

Because each individual is different and unique the time to see results will vary person to person. Typically, the results will depend on your skin condition and how severe it is. Some Celltone Skin Products may take 3-4 weeks to see results, the time it takes for skin to complete one regeneration cycle and sometime it may take approximately 6-8 weeks for more significant results to surface. The best way to maximize the chance of seeing results as soon as possible is with consistent usage as directed. 

Who can I contact if I am not happy with the product I bought?

Get in touch with AMKA, leaders in the Health, Beauty and Home Care industry.  

Care Line: 0860 002 652 

WhatsApp: +27 (0)60 996 6087 

OR 

Submit a enquiry and we’ll call you back https://www.amka.co.za/contact-us/  

Where can I buy Celltone products?

All Dischem and Clicks stores, selected pharmacies and beauty salons, currently in South Africa and online at TakeAlot.co.za 

I really like/am interested in Celltone but I live in Nigeria/Zambia/Ghana/Zimbabwe etc. how and where can I get Celltone products?

We have agent’s details. Should we send them?